Frequently asked questions
How long will delivery take?
Processing time: 1–2 business days (Monday to Friday). Total estimated delivery time: 7–10 business days (Monday to Friday).
How much does shipping cost?
A flat shipping fee of £2.95 applies to all UK orders. All prices shown on our Site are taxes included.
Can I return an item?
You have 30 days from the day your order arrives to request a return. The item must be unused and in its original condition.
Do I need to pay for return shipping?
If your item arrives damaged, defective, or if we sent the wrong item, we will cover the return shipping cost at no charge to you. If you've simply changed your mind, return shipping costs are your responsibility.
How do I track my order?
Once your order has shipped, you'll receive a confirmation email with tracking information.